Rental Sales Agent

Overview Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? Europcar is hiring a Sales & Customer Service Officer for Christchurch Airport on a full-time basis. This role is sales-motivated and customer-oriented. Responsibilities Greet and assist customers in renting vehicles based on their preferences and needs. Process rental agreements accurately and efficiently. Promote and upsell additional products and services. Address customer inquiries and concerns promptly with a service-first approach. Achieve or exceed individual and team sales targets. Inspect vehicles before and after rental periods, noting any damages. Maintain knowledge of current promotions, services, and products to assist sales efforts. Build strong customer relationships to encourage repeat business and referrals. Detail and clean vehicles to business quality standards. Refuel and transport vehicles. Qualifications Previous experience in sales, customer service or retail; car rental experience is highly desirable. Excellent communication and interpersonal skills with a customer-first mindset. Confident using computer systems and technology. Ability to work in a fast-paced, high-pressure environment. Flexibility to work on a rotating shift roster, including weekends and public holidays. Valid New Zealand driver's license with a clean driving record. Full working rights in New Zealand (current and ongoing). A positive, proactive and team-oriented attitude. Benefits and About Europcar Competitive hourly rate plus uncapped incentives. Six weeks’ employer-paid parental leave (in addition to government entitlements). Ongoing training and career development opportunities. Global brand opportunities across AU/NZ and beyond. Referral bonuses and employee discounts. 24/7 wellbeing support via EAP and Calm App. About Europcar Mobility Group Europcar Mobility Group is a global mobility provider with over 75 years of mobility services expertise and a presence in over 130 countries. We offer car and van rental services, on-demand or subscription, with a fleet of more than 250,000 vehicles, including electric vehicles. Our brands include Europcar, Goldcar, Fox-Rent-A-Car, Euromobil, and more. Visit www.europcar-mobility-group.com for more information. #J-18808-Ljbffr