Sales Manager

Are you passionate about cars and people? Do you thrive in a dynamic and fast-paced environment? We have an exciting opportunity for a talented Sales Manager to join our team! This role offers the chance to drive your career forward in a supportive and engaging environment. Your key responsibilities will include: Oversee all aspects of new and used vehicle sales, including stock management, pricing and valuation. Manage trade-in appraisals to ensure accurate valuation and strong gross margin using Auto Play accurately, providing regular reports to the General Manager. Maintain optimal inventory levels and ensure vehicles are presented to dealership standards. Ensure all used vehicle listings meet manufacturer and legal requirements, including accurate and compliant Trade Me uploads. Work with marketing teams to plan promotions, campaigns, and lead generation activities. Resolve escalated customer concerns and support sales staff in handling complex negotiations. Track and report key metrics: sales volumes, margins, lead conversion, and inventory turns. As a Sales Manager , you will Lead, motivate, and coach the sales team to achieve monthly, quarterly and annual targets. Monitor individual and team performance, providing regular feedback and performance reviews. Implement sales processes that drive conversion, customer satisfaction, and profitability using dealership and Group systems. Set daily/weekly KPIs and ensure accountability. Ensure exceptional customer service across all touchpoints. About You Our ideal candidate should have the natural ability to build rapport with a range of people, and have a passion for delivering the best customer service with every interaction. We're looking for someone with: Excellent leadership skills, integrity and time management skills. A strong understanding of motor vehicle sales processes, KPIs, CRM systems, and dealership management systems. At least two years experience in sales management or a similar role. What We Offer When you join Giltrap Group, you're joining New Zealand's leading automotive group. We provide training, ongoing support, and genuine career prospects. You'll enjoy a competitive pay rate and will also have access to: Ongoing training and opportunities to gain qualifications: We invest in your professional growth with continuous learning and development programmes. Comprehensive CARE Programme for Health and Wellbeing: Our CARE Programme includes initiatives to support your physical, mental, and general wellbeing. A paid day off on your birthday: Celebrate your special day with a paid day off on your birthday. 2 paid days off to volunteer at a community organisation: Give back to the community with two paid days off to volunteer at an organisation of your choice. About Us At Giltrap Group, we're more than just a business - we're a family‑owned New Zealand company with a passion for cars and a commitment to our people. Our shared vision is to be a great New Zealand company driven by the love of cars. We excel in customer service and build enduring partnerships, by valuing each other, working together, and going the extra mile every time. Accelerate your career with Giltrap Group. Apply today and become a part of the Giltrap Group whānau! #J-18808-Ljbffr