Product Manager

Join UDC at an exciting time of transformation. We are seeking an experienced Product Manager to shape product strategy, performance and lifecycle management within a key lending portfolio. You will help define product propositions, enhance customer and digital experiences, and support delivery of UDC's product and customer portal roadmap. As UDC continues to simplify, digitise and enhance its customer and introducer propositions, you will turn market, customer and operational insights into product improvements, with clear priorities and tangible outcomes. What you'll be doing This is a hands-on role at the centre of product strategy, customer experience, digital delivery and commercial performance. You will: Develop and maintain product strategies, roadmaps and priorities aligned to UDC\'s growth and transformation goals and customer needs. Manage the full product lifecycle, from concept and design through to delivery, enhancement and retirement while embedding compliance, governance and risk management throughout. Use customer, market, introducer and operational insights to identify opportunities and drive continuous improvement. Lead improvements to customer and digital journeys, including applications, portals, self-service capabilities and process simplification. Partner with technology, project delivery, operations, risk, marketing and distribution teams to deliver product and CX initiatives. Balance customer outcomes, commercial performance, risk and regulatory obligations when making prioritisation and trade-off decisions. Monitor and optimise product performance, including growth, profitability, customer satisfaction, digital adoption, conversion and efficiency measures. Provide product insights, reporting and recommendations to inform senior stakeholder decision-making. What you'll bring You'll ideally bring: Proven experience in product management, product ownership or product delivery within financial services. Strong knowledge of lending products and the New Zealand financial services market. Experience in commercial or vehicle finance is advantageous. A customer- and digital-focused mindset, with experience improving customer journeys, digital channels and operational processes. Strong commercial acumen and the ability to use data and insights to drive product performance. Excellent stakeholder management skills, with the ability to work effectively across executive and cross-functional teams. The ability to manage multiple priorities while maintaining pace, focus, accountability and clear communication. A practical, collaborative and hands-on approach, supported by curiosity, resilience and a strong delivery focus. At UDC , you\'ll join a proud New Zealand finance business with a strong market position, supportive team culture and the opportunity to shape products and experiences that support Kiwi customers and businesses. Applications close on 24 July 2026 . Applications will be reviewed throughout the advertising period, so we encourage interested candidates to submit their application early. Recruitment Agencies: Our Talent team do not require any recruitment agency support. #J-18808-Ljbffr