Job Description
Southern Cross Health Insurance seeks an experienced Customer Engagement Manager – Remediation to design and deliver remediation communications that are fair, clear, and compliant. You will lead data-driven engagement journeys to strengthen customer affinity, improve retention, and align with regulatory expectations. You will partner with CX, UX, marketing, digital and risk teams to ensure accuracy, empathy and integrity in every interaction, with a focus on moments that matter for customers. #J-18808-Ljbffr
