Court Registry Support Officer

Court Registry Support Officer – 12 months Fixed term/Secondment Te Haeata/The Opportunity Are you organised, customer-focused, and looking for a role where your work directly supports access to justice in Aotearoa New Zealand? As a Court Registry Support Officer, you will play a vital role in the daily operation of the courts. Working closely with Registry Officers, the Judiciary, justice sector partners, and court users, you will help ensure court services run efficiently, professionally, and with care. No two days are the same. You will support courtroom operations, provide frontline customer service, and contribute to the smooth delivery of justice services. In this role, you will: Support courtroom operations and assist during court hearings Provide professional frontline customer service in person and by phone Manage court files, correspondence, and registry documentation Coordinate mail, supplies, travel bookings, and administrative processes Assist jurors, court users, and justice sector stakeholders Maintain accurate records and data across court systems Ō pūkenga/Skills and Experience No candidate will meet every requirement. If your experience differs from what we’ve outlined but you believe you can add value, we’d like to hear from you. To be successful in this role, you will: Deliver exceptional customer service in a busy environment Communicate confidently with a wide range of people Demonstrate strong organisation and attention to detail Use technology and administrative systems effectively Bring an understanding of, or commitment to, Te Tiriti o Waitangi and cultural capability Experience in administration, customer service, reception, or a similar support role will be beneficial Mō mātou/About us At Te Tāhū o te Ture, the Ministry of Justice, we’re committed to strengthening people’s trust in the law of Aotearoa New Zealand. Operations and Service Delivery is responsible for delivering accessible, people-centred justice services across courts and tribunals nationwide. Our teams work together to support the Judiciary, court participants, and communities, ensuring consistent, high-quality service regardless of where people interact with the justice system. Joining Te Tāhū o te Ture means becoming part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions. Ngā painga o tēnei wāhi mahi/What’s great about working here This is an opportunity to build a rewarding public service career while making a meaningful contribution to your community. We offer: 20 days annual leave Flexible working arrangements where possible Access to online learning and development resources Inclusive staff networks and wellbeing initiatives Career development opportunities across the Ministry With a wide range of roles and pathways available, you’ll have opportunities to grow your skills, broaden your experience, and progress your career Utu ā-tau/Salary The remuneration band for this role is $56,343 to $71,144 - while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role. #J-18808-Ljbffr