Government Services Adviser

Mō te tūnga | About the role Bring your organisational and people skills to a busy and varied workplace! Build and maintain positive working relationships with staff across the Department. Based on‑site at our National Office in Wellington's CBD. The Official Correspondence team manages Corrections' formal communications, serving as a vital connection between the department and the public. The team ensures that all responses to official correspondence are consistent, accurate, and effective. As a Government Services Adviser you will be responsible for drafting replies to official correspondence and other documents, within established timeframes, and to a high‑quality standard. Key role accountabilities include: Prepare responses to official correspondence on behalf of the Department: OIA and Privacy Act requests, some ministerial correspondence and queries from family and whānau members. Undertake research and analysis to ensure enquiries are fully addressed and responses are robust. Peer reviewing work for each other ensuring consistency and quality of the responses across the team. Provide expert advice to Departmental employees, including building relationships, regarding OIA and Privacy Act legislation requirements. Ngā pūkenga me ngā wheako | Skills and experience We invite applications from suitably qualified candidates who also demonstrate alignment with our kaupapa. Specifically, we will be looking for candidates who can demonstrate the following: A good working knowledge of, and experience with, the OIA and the Privacy Act. An understanding of Corrections and the Justice Sector, including knowledge of Corrections' operational processes. Ability to think strategically and analytically, and to understand, identify, and manage organisational risk. Proven ability to prioritise workloads and meet deadlines. Superior written and oral communication skills. Proven experience in accurate record‑keeping and handling sensitive information with confidentiality. Please note, previous experience in managing complex or sensitive Privacy Act requests is particularly beneficial in this role. Ngā painga | The benefits The midpoint of the salary range is $89,225 per annum and the full range (85%-120%) is $75,842 – $107,070 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. Mō mātou | About us Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re‑offending, and addressing the overrepresentation of Māori in correctional facilities. As a values‑led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required. #J-18808-Ljbffr