Posted 20 July, 2026
Guest Service & Duty Manager -- Front Office Leader
AccorHotel
Queenstown, OTA, NZ
Full Time
Reference: e1c87e29f187534b
Job Description
Mercure Queenstown Resort is seeking a Guest Service Agent / Duty Manager to lead front desk operations and deliver outstanding guest experiences. The role includes check-in/check-out, reservations, guest requests, and seamless coordination with the Front Office team. Responsibilities cover handling guest inquiries, managing cash, and ensuring safety and policy compliance. NZ working rights are required; weekends and night shifts may be needed. #J-18808-Ljbffr