Casual Sales Assistant -Christchurch

THE ROLE This role is rostered across Thursday to Sunday at minimum with varying shift times. By applying, you’re confirming your availability to work across these days. At JD Sports, our customer is at the heart of everything we do. As a Casual Sales Assistant , your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand. A Sales Assistant at JD is energetic, genuine, and customer-focused, offering personalised assistance to customers who have come seeking the best products and biggest brands. As a Sales Assistant you are responsible for, but not limited to: Act as a brand ambassador, always showing positivity and professionalism Gain and maintain up to date product knowledge to best assist our customers Provide personalised 1:1 customer service Assist customers with all queries and process sales Work in collaboration with the wider Management and store team to achieve KPI’s and targets Support wider team with ad‑hoc tasks, including VM set up, store cleanliness and presentation Escalate any customer complaints to management Consistently complete any mandatory training relevant to product, policy & procedure WHAT WE’RE LOOKING FOR Customer service experience within retail, hospitality or a similar industry Ability to provide excellent service and go above & beyond Passionate about sports fashion or has knowledge of key brands A positive can‑do attitude and ability to work as a team Thrives in a fast‑paced, ever‑changing environment Enthusiastic to overcome challenges and learn new skills Strong communication skills, someone who thrives through engagement with customers and team work Ability to multi‑task Flexibility to work across various shifts, including weekends and holidays, based on store needs WHAT’S IN IT FOR YOU? Work in a dynamic business and engage with some of the best products and biggest sports fashion brands in the market Training and development opportunities to kick‑start, evolve and shape your career Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre Access to our attractive staff discount, which can also be used for friends and family Access to our Employee Assistance Program & Mental Health champions One month paid parental leave for full‑time employees Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required. #J-18808-Ljbffr