Job Description
New Era Technology is seeking a Service Desk Engineer to provide remote phone and ticket-based support for Australian clients in NZ time. You'll log, triage, troubleshoot incidents, and maintain SLA standards while working from home anywhere in New Zealand. Ideal candidates have 1+ year experience in service desk or technical support, strong IT knowledge (Microsoft 365, AD, Intune, Windows), and solid customer service skills. #J-18808-Ljbffr
