Workshop Service Coordinator

Add expected salary to your profile for insights Drummond & Etheridge is a leading supplier of John Deere equipment throughout the South Island. Through our extensive network of 11 branches, we supply a range of quality brands to the agricultural, viticulture, construction, forestry, commercial, lifestyle and adventure/recreation sectors. Built on a reputation of talking straight with customers and providing quality service long after the initial sale, we’re passionate about our people, our customers, and our industry. We’re looking for a mechanically minded and solutions-driven team member to join our Blenheim workshop as a Service Coordinator. You’ll play a key role in the organisation and allocation of customer jobs, ensuring our technicians’ skills are best utilized to meet our customers’ needs. About the Role Taking job bookings and customer calls. Organising daily job schedules for technicians, ensuring best use of resources across the team. Providing job assistance to our technicians in the field and in the workshop. Working with our Parts Team to arrange any parts required, ensuring efficiency and timeliness of communication. Checking documentation including ROs for accuracy prior to processing. Liaising with customers regarding the status of their machines. About You Mechanical aptitude – demonstrated experience with agricultural and/or construction and forestry equipment would be a bonus. Proven ability to manage time and scheduling of others efficiently and effectively. Previous experience engaging with customers, preferably within a relevant industry. Strong communication skills (both verbal and written) as well as attention to detail. Experience using a range of software related to your work, with the ability to pick up new systems quickly. Why Choose D&E? We provide a supportive environment that promotes personal and professional development to ensure you have the skills and knowledge to succeed in your career. This is an excellent career opportunity for the right person, you will be working with the best products and brands in the market. We also provide: A competitive remuneration package with bonus incentive scheme. Options for up to 6 weeks of Annual Leave. At Drummond & Etheridge, we believe in investing in our employees' futures. That's why we offer ongoing training and development opportunities, ensuring that you have all the tools you need to succeed and advance your career. Click Apply Now to submit your interest via our Careers Page. Applicants may be progressed as they apply, so don't delay! Please note that we require applications to be submitted online via our careers portal. If you need support to submit your application, or if you have any questions about the role, please contact us at ••••@dne.co.nz #J-18808-Ljbffr