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Posted 22 July, 2026

Banking Customer Experience Specialist

Westpac
Christchurch, CAN, NZ Full Time
Reference: 67cb01aed248b8b9

Job Description

Westpac New Zealand is seeking a Customer Service Representative for our Contact Centre in Auckland. You will handle inbound and outbound calls, addressing credit/debit card enquiries and delivering exceptional service to new and existing customers. The role emphasizes accuracy, empathy, and a solutions-focused mindset. You will be part of a 7-day rotating roster, with full training and ongoing support to help you succeed in a professional banking environment. #J-18808-Ljbffr

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