Application Support Specialist

Overview Permanent, full-time position based in the Hutt Valley. Help keep the finance systems that support New Zealand's healthcare services running at their best. Join a collaborative team where you'll combine your technical expertise, finance knowledge, and problem‑solving skills to deliver reliable systems and exceptional customer support. Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations – from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care. About the role As an Application Support Specialist, you'll provide expert support for finance applications across the Capital, Coast, Hutt Valley, and Wairarapa districts. Working closely with finance teams, system users, project teams, and third‑party vendors, you'll help ensure our finance systems are reliable, secure, and fit for purpose, enabling our people to deliver essential healthcare services efficiently. This is a varied and rewarding role where you'll investigate and resolve application issues, provide end‑user support and training, maintain system documentation, and assist with testing new functionality and system enhancements. You'll also support master data maintenance, manage support requests through the helpdesk, monitor system performance, and identify opportunities to improve processes and maximise the value of our finance systems. If you enjoy troubleshooting technical issues, working collaboratively with stakeholders, and helping people get the most from technology, this is an excellent opportunity to make a meaningful impact. About you As an experienced application support professional, you'll bring strong technical knowledge, excellent customer service skills, and a passion for continuous improvement. Previous experience working in an application support or finance systems support environment. A strong understanding of how business applications integrate within large organisations and experience supporting enterprise applications. Excellent diagnostic, analytical, and problem‑solving skills with a strong attention to detail. Knowledge of finance processes and systems, with a relevant finance qualification or equivalent experience. Experience with Microsoft SQL, Windows operating systems, or finance applications such as FPIM or similar enterprise systems would be advantageous. Working for Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. Job details Job Reference: HNZ/1936779 Location: North Island – Wellington – Hutt Valley Job type: Permanent Full time Expertise: Non-clinical – Information Technology – Information Technology #J-18808-Ljbffr