MAximHead House Keeper at Maxim Hotel Management Limited

Position Overview Apply for MAximHead House Keeper at Maxim Hotel Management Limited in Auckland City, N, NZ. This full‑time on‑site position offers great opportunities for career growth. Qualifications Relevant Level5 Diploma or above, or At least 2years work experience in the same industry or a similar role. Responsibilities Determine and organize work tasks for all service staff in the front office area. Collaborate with managers to maximize occupancy, revenue and average rate while maintaining high service standards. Review arrival information daily – VIPs, regular guests, long‑stay guests, groups, special requests, etc. Follow up and approve upgrades and special amenities. Liaise with the housekeeper to ensure the room image is maintained and that the "Room Ready on Arrival" policy is adhered to. Provide explanations and ensure compliance with safety regulations. Supervise each area’s operations and oversee the work done, suggesting enhancements. Maintain and manage attendance records and staff rosters. Manage and resolve workers’ complaints and grievances when required. Occasionally fulfil front office and hotel reception duties as needed. If you have the relevant experience and knowledge, with enthusiasm to take on this role, please apply here. Attention: Please include your visa status in your cover letter if you are not a New Zealand resident. #J-18808-Ljbffr