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Posted 22 July, 2026

IT Systems Engineer I

Segment (Twilio)
Auckland, AUK, NZ Full Time
Reference: d41fc3dbf2774c4d

Job Description

Rocket Lab – Overview Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more – all with the goal of opening access to space. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Role Overview IT Systems Engineer I – Based onsite at Rocket Lab’s Auckland Production Complex in Mt. Wellington, Auckland, NZ, the IT Systems Engineer I will join a fast‑paced, team‑oriented manufacturing environment. The role will be responsible for the implementation, administration, and operation of the different platform and operating system environments that are in use at Rocket Lab. These platforms and operating systems include VMware, Kubernetes, Linux, and Windows Server and Client. Responsibilities Provides subject matter expertise, advice, and guidance to deliver and support IT systems through efficient management of the cloud infrastructure and the delivery of projects. Carry out upgrades, maintenance, and with a focus on continuous improvement to provide a reliable and secure infrastructure. Lead project planning and deployment for infrastructure projects. Work with a team of world‑class IT, engineering, and business professionals. Create and sustain automated processes for software delivery/packaging, operating system deployment, and configuration management to distribute throughout enterprise SCCM hierarchy. Maintain the efficient and effective operation of upgrades or migrations by implementing changes as required. Troubleshoot user software or hardware problems in line with project tasks policies. Perform site‑specific risk mitigation activities as part of change/configuration management to ensure smooth implementation of, and transition to, new system software delivery/packaging and configuration management automation capabilities. Create, test, and distribute common operating systems, application packages, scripts, batch programs to provide software delivery/packaging and configuration management of the computing platform environment. Qualifications 2+ years of experience and a bachelor’s degree or equivalent experience with a high school diploma or GED (6+ total years). In‑depth knowledge of Windows Server Administration: Active Directory, Group Policy, Certificate Management (PKI), DNS, or DHCP. AWS and/or O365 & Azure enterprise environments. One or more of the following: Kubernetes, VMware, Linux, Configuration Management, Automation, and/or Infrastructure as Code. One or more of the following: Server and Storage hardware, Backups, NetApp, Pure Storage, hyperconverged infrastructure, VOIP phone systems. Nice to Have Specialist qualification in area of expertise: AWS, Azure, Microsoft, etc. Juniper or Cisco network switching IPSEC, SSL VPNs, firewalls, etc. Security frameworks / technology: ISO 27001, NIST 800-171, CMMC, CUI, Fortinet firewall setup, configuration, and management. Excellent verbal and written communication skills. Physical Requirements This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas. About Rocket Lab We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out‑think, out‑work, and out‑pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Equal Employment Opportunity Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr

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