Job Description
Ministry of Social Development in Wellington seeks a Senior Client Experience Analyst to understand client experience, analyse data, and develop actionable insights for MSD leaders and frontline staff. You will design research proposals, co-design surveys, coordinate workshops and interviews, and present findings to technical and non-technical audiences to drive continuous improvement. The role involves collaborating with Service Delivery, strategy teams, external partners and vendors to map #J-18808-Ljbffr
