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Posted 23 July, 2026

Online Customer Service & Fulfilment Specialist (Hybrid)

JB Hi Fi Group
Auckland, AUK, NZ Full Time
Reference: 264075fe81a42a04

Job Description

JB Hi‑Fi is seeking a Customer Service Team Member for its Online Customer Service & Fulfilment Team in New Zealand. You will deliver a consistently positive online experience, promptly resolve issues, and support both customers and store teams across the order lifecycle. Key responsibilities include handling inquiries via multiple channels, managing orders and refunds, and assisting with fraud checks. The role offers a fast-paced environment with career development and hybrid working #J-18808-Ljbffr

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