Posted 23 July, 2026
AI-Driven Customer Care Specialist (Maternity Cover)
Aotearoa New Zealand Association of Social Workers
Wanaka, OTA, NZ
Full Time
Reference: 825d2992cd227645
Job Description
Wilson & Dorset in Wanaka is seeking a Customer Care Co-ordinator (Maternity Cover) to maintain the warmth and care of every customer interaction while supporting the growth of our AI-assisted care capability. You will own customer communications across inbox, live chat, and social DMs; process orders; keep the CRM current; and help build a positive, high-performing team culture. This role requires exceptional written and verbal communication, autonomy, and a proactive mindset to resolve issues, #J-18808-Ljbffr