Customer Specialist - Te Awamutu

Help customers achieve their goals while building a rewarding career with ASB. Looking for a role that offers work-life balance, career development and the opportunity to make a real impact in your local community? At ASB, our customers are at the heart of everything we do. We're looking for a people-focused Customer Specialist to join our friendly Te Awamutu Advice Centre team. Whether you've worked in retail, hospitality, contact centres or another customer-facing role, this could be the opportunity you've been looking for. If you enjoy building relationships, solving problems and making a genuine difference for customers, we'd love to hear from you. As a Customer Specialist, you'll be the face of ASB for many of our customers. No two days are the same as you support customers with their everyday banking, identify opportunities to help them reach their goals, and guide them through our range of digital banking solutions. You'll work closely with your teammates to deliver exceptional customer experiences while helping keep our branch operations running smoothly. This is a full-time position, 40 hours per week, Monday to Friday. We're looking for someone who: Loves helping people and providing outstanding customer service Builds trust and meaningful relationships with ease Learns quickly and enjoys developing new skills Is confident using technology and helping others become comfortable with digital tools Brings a positive attitude and enjoys working as part of a team Has experience in customer-facing roles such as retail, hospitality, sales, banking or contact centres Banking experience is helpful but not essential. We'll provide the training and support you need to succeed. At ASB, you'll be joining an organisation that invests in its people and provides genuine opportunities to grow your career. You will also enjoy: Competitive salary and benefits Health, Life and Income Protection Insurance Ongoing learning and development opportunities Career pathways across ASB A supportive and inclusive team environment Our values of Care, Courage and Curiosity guide everything we do and help us create great experiences for our customers and each other. Successful candidates will be required to complete a range of pre-employment checks, including Police, Credit and AML Compliance checks, qualification verification, and where applicable, overseas checks. To serve a diverse community, we need a diverse organisation. We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team. #J-18808-Ljbffr