Rapport Ambassador (Casual) - Auckland CBD x 10

Rapport Ambassador (Casual) - Auckland CBD x 10 Creating meaningful and lasting connections with every experience. Be the face of premium workplaces – deliver a five-star arrival experience across multiple high-profile Auckland CBD sites. Variety & flexibility – a hands‑on, proactive role with opportunities to support different teams and environments. Grow with a global leader – build your career with Compass Group and our premium hospitality brand, Rapport. As a Rapport Ambassador, you will be responsible for delivering exceptional guest and client experiences across multiple sites. This is a highly visible, hands‑on role focused on creating memorable arrival and interaction experiences, supporting day‑to‑day operations, and proactively identifying opportunities to enhance service delivery and the overall workplace environment. Deliver a consistent five‑star reception and guest experience , ensuring every visitor feels welcomed, acknowledged, and supported. Act as the central point of contact for guests, hosts, and contractors, ensuring smooth arrivals, departures, and ongoing communication. Maintain a strong understanding of building layouts, amenities, and events to confidently assist guests and clients. Support meetings, events, and hospitality services, including room setups, basic IT assistance and VIP coordination when required. Proactively identify service improvements, manage guest queries or concerns, and ensure all spaces are presented at the highest standard. You are a naturally warm, professional, and upbeat team player who takes pride in delivering outstanding service. Proven experience in customer service, hospitality, reception, or guest services , ideally in a premium or corporate environment. Strong communication, organisation, and multitasking skills, with excellent attention to detail. Confident using Microsoft Office, booking systems, and visitor management systems . Flexible, proactive, and adaptable, with the ability to support across sites and departments as business needs change. Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications. Formal Career Paths: Clear progression opportunities to support your long‑term career goals. Rewards & Recognition: Star Awards, Service Awards and annual performance bonuses. Health & Safety Focus: A strong commitment to providing a safe and healthy workplace. Corporate & Retail Discounts: Exclusive discounts on health insurance, gym memberships, optometry services and more. Site‑Specific Benefits: Benefits may include free uniforms, on‑site parking and access to site amenities. For a full list of benefits, visit our Benefits page. Successful candidates must pass pre‑employment checks and be a New Zealand resident or hold a valid New Zealand work visa. #J-18808-Ljbffr