Retail Assistant - Checkouts

Responsibilities Provide efficient, accurate, and friendly service during the checkout process. Ensure a positive and satisfying customer shopping experience. Operate in full alignment with company standards and policies. What you’ll do Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously. Engage and Resolve Customer Needs: Create positive customer interactions, respond to queries, and escalation issues when necessary. Support Cash Management: Assist with cash office activities including banking, reconciliations, and investigating variances. Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols. Contribute to Service Improvement: Provide feedback and ideas to enhance the overall customer experience. What you’ll bring Exceptional Customer Service: You provide excellent customer service, always friendly, approachable, and helpful. Efficient & Accurate: You work quickly and accurately in fast‑paced environments, with proficient cash handling skills. Clear Communicator: You communicate clearly and effectively with both customers and your team. Values-Driven Professional: You demonstrate integrity and align your behavior with company values, adhering to professional standards and policies. What you’ll experience Team discounts across our range of Woolworths Group brands and a robust rewards program that celebrates and incentivises purpose‑driven work. Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families. A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network. We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process. Discover more opportunities with Woolworths Group #J-18808-Ljbffr