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Posted 23 July, 2026

Customer Experience Advocate | Hybrid + Proactive Support

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Wellington, WGN, NZ Full Time
Reference: d45b756f2252468a

Job Description

Xero is hiring a Customer Experience Specialist in Wellington to deliver best-in-class support for small businesses, bookkeepers, and accountants. You will act as a brand ambassador, guiding customers to unlock value and ensure smooth resolution across channels. The role emphasizes empathy, proactive outreach, and simplifying complex information, with a team that collaborates across platforms to support customers in a dynamic CX strategy. #J-18808-Ljbffr

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