General Administration

General Administration Roving Reliever – Palmerston North Hospital Casual Position (0 FTE) Salary Band 3: $67,943 – $77,141 per annum (pro-rated to hours worked) Casual, on‑call as required Flexible work supporting healthcare services across Palmerston North Hospital Are you an experienced administrator who thrives in a fast‑paced environment and enjoys variety in your work? We are seeking a Casual General Administration Roving Reliever to provide high‑quality administrative support across a range of hospital services and departments. This is an excellent opportunity to contribute to the delivery of quality healthcare while gaining experience across diverse clinical and non‑clinical teams. An encouraging learning environment where you will continue to grow and be challenged A professional and supportive culture and team setting Fulfilling and challenging work with great lifestyle options Tailored wellness programmes Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. About the Role As a General Administration Roving Reliever, you will provide efficient, effective, and timely administrative support across multiple services as required. This role is integral to ensuring patients receive a high‑quality experience through accurate administration, appointment management, reception support, and customer service. No two days will be the same. You may be supporting outpatient clinics, reception areas, booking services, or other administrative functions. Responsibilities include managing patient bookings, responding to telephone enquiries, maintaining patient information systems, processing referrals, greeting patients and visitors, and providing general administrative support to clinical and operational teams. Flexibility, adaptability, and a willingness to learn new systems and processes are essential for success in this role. This is a casual position with no guaranteed hours. Hours of work may be up to 40 hours per week, Monday to Friday between 7:30am and 5:30pm, depending on operational requirements. Job sharing will be considered. Additional shifts may also be required. About you To be successful in this role, you will have: Previous administration, reception, or customer service experience Excellent verbal, written, and telephone communication skills Strong computer, keyboard, and data entry skills Exceptional organisational skills with the ability to manage competing priorities A customer‑focused approach and a commitment to delivering high‑quality service The ability to work effectively both independently and as part of a team Understanding of privacy, confidentiality, and professional standards Flexibility to work across different departments and adapt to changing workloads and priorities Knowledge of medical terminology Understanding of healthcare booking systems and processes About the Team/Service The Casual Administration Pool provides vital administrative support across Palmerston North Hospital, ensuring continuity of service during periods of leave, increased demand, and operational requirements. As a Roving Reliever, you will work alongside a diverse range of clinical and administrative teams, helping deliver efficient, patient‑centred services throughout the organisation. Te Pae Hauora o Ruahine o Tararua – MidCentral is a 350‑bed hospital in the city of Palmerston North, Manawatū, a city in the Lower North Island of New Zealand. Palmerston North Hospital is a secondary hospital and offers most medical and surgical specialties with the exception of Cardiothoracic, Plastic and Neurosurgery. The hospital serves a local population of 180,000 but is the base for a regional head and neck oncology service which has responsibility for a population of 550,000 and draws patients from Whanganui, Taranaki, and Hawke's Bay. Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees. We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion. About the Location Manawatū offers the perfect blend of city convenience and rural charm. Whether you're drawn to peaceful village life, vibrant townships, or the buzz of the city, you'll find your ideal lifestyle here. It's a family‑friendly region that's easy to live in and even easier to love. The region is also home to excellent schools and two tertiary institutions: Massey University and the International Pacific College. Outdoor enthusiasts are spoiled for choice—beaches, ski fields, lakes, and mountains are all within reach, along with fantastic hiking and mountain biking tracks. No traffic, an easy commute to work and a strong community feel, help achieve true work‑life balance. Our central location makes it easy to explore the rest of New Zealand, whether you're heading off on a road trip or catching a short flight. Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. Job details Location: North Island – Manawatu / Whanganui – Palmerston North Job type: Casual #J-18808-Ljbffr