Business Systems Specialist

Business Systems Specialist – Wellington (Full time, Permanent) Salary: $85,537 - $101,911 Responsibilities Use technical expertise to keep business systems running smoothly Work with other technical experts to resolve faults with business systems Solve complex problems with expert advice that shapes efficient, integrated systems Communicate clearly with business users and with other technical experts You’ll support the technical direction of CRM and Case Management business systems, and ensure our systems are efficient, cost-effective, and well-integrated. Skills and Experience Required Strong analytical and conceptual thinking, with a knack for innovative problem-solving. Broad understanding of business systems and experience working with multiple ICT suppliers. Experience of web and CRM-based business systems. Specialist technical competence and sound judgement in ICT projects and programmes. Up-to-date knowledge of IT standards and methodologies (e.g. ITIL, SDLC, Agile). Excellent relationship management and communication skills. Strong organisational skills and ability to manage competing priorities. Ability to simplify and communicate complex technical concepts to varied audiences. A commitment to continuous professional development. A tertiary qualification in Information Technology, Information Systems, or a related field Minimum Experience Resolving business system faults when they arise Reviewing systems proactively to minimise outages Working with case management, CRM, search tools, and data exchange systems. Experience with tools like Azure DevOps and their development/admin requirements. Applications close on Wednesday 5 August 2026 at 11.59pm. #J-18808-Ljbffr