Service Manager

Overview Help shape the future of education in New Zealand. We work to shape an education system that delivers equitable and excellent outcomes. Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system. Responsibilities The Service Manager role presents an exciting and rewarding opportunity to raise achievement, reduce disparity and help New Zealand's young learners to be the best they can be. You will lead and work with a committed, professional team delivering a range of learning support specialist education services to tamariki and rangatahi. You and your team will work with whānau, communities, early childhood providers/Kōhanga Reo, schools/kura, Kura Kaupapa Māori and other Māori‑medium settings to strengthen inclusive practices, raise student achievement, improve educational outcomes and deliver on communities' aspirations. You will have a key role facilitating the timely provision of services in response to local needs. Requirements Experience in leading complex teams and managing workload and resource issues. Effective and efficient communication skills with a range of internal and external stakeholders. Proven ability in developing strong connections and networks across the Ministry, local education providers, iwi, communities and whānau to achieve educational priorities for the region. Demonstrated ability to engage in a culturally responsive and respectful way with Māori, iwi, hapū, whānau and ākonga. Experience at influencing and leading innovation, people, programmes and change, and fostering a collaborative and continuous‑improvement‑focused culture. Experience in developing and delivering workplans that align to organisational strategies and work programmes. Skills in brokering support from across the Ministry and other agencies to deliver joined up work programmes tailored to local needs. Ability to follow through and finish complex or sensitive tasks and issues. Ability to interpret and use data to inform and influence decision‑making and monitor and report on outcomes. Ability to understand and apply the principles of Te Tiririti o Waitangi and tangata whenuatanga, including promoting tikanga and te reo Māori. A tertiary qualification in a relevant field (postgraduate preferred) or an equivalent level of practical experience. A full current driver licence as travel is a requirement of this role. The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct. Details Permanent, full‑time; Taupō, Bay of Plenty. Salary range: $120,193–$140,482 per annum plus KiwiSaver. The successful candidate will be appointed at a salary that reflects individual skills and experience. About our group and team Te Mahau | Education Services is a frontline group that collectively provides leadership and integrated services to the sector and others. Learning Support is a critical part of Te Mahau | Education Services in the Ministry. We are charged with leading the education sector in ensuring that children and young people with additional learning needs are supported to achieve their full potential through education. Our Learning Support specialists work closely with families, whānau, caregivers, schools and early childhood educators in English and Māori medium settings and other agencies to help maximise learning outcomes and promote social inclusion. #J-18808-Ljbffr