Receptionist

Receptionist Southern Cross Invercargill Hospital Southern Cross Invercargill Hospital is the southernmost private surgical hospital in the Southern Cross network, it is widely known and used by people throughout the Southland and Queenstown-Wakatipu basin areas. The hospital features advanced theatre systems, including robotic orthopaedic surgery. Our highly skilled and caring team provide excellent care to 4200 patients per year. Our elective surgical services include Breast; Endoscopy and Gastroenterology; General; Gynaecology; Ophthalmology; Oral and Maxillofacial; Orthopaedic; Ear Nose and Throat; and Urology surgery. Mō te Tūranga | About the Role We are looking for a friendly, organised and customer-focused Receptionist to join our team in a permanent part-time role working 27.5 hours per week. As the first point of contact for patients, visitors, specialists and staff, you will play a key role in creating a welcoming and professional experience while ensuring the smooth day-to-day operation of our front-of-house and administration services. This is a varied role where no two days are the same. You'll provide exceptional customer service both in person and over the phone, support patient bookings and referrals, maintain accurate records and documentation, process accounts and invoices, and provide general administration support across the hospital. Working closely with clinical and non-clinical teams, you'll help ensure a seamless experience for our patients while supporting the efficient operation of the hospital. The successful candidate will thrive in a busy environment, enjoy building positive relationships with a wide range of people, and take pride in delivering high-quality administrative support. This is a fantastic opportunity to join a supportive team and make a meaningful contribution to the patient journey from the moment they walk through our doors. This role is worked Monday to Friday, 9.30am to 3.30pm, with the flexibility to work additional hours when required. You will be based in our Southern Cross Invercargill Hospital. Ngā pūkenga me ngā wheako | Skills and experience Previous experience in a reception, administration or customer service role Exceptional interpersonal and communication skills A professional and compassionate approach to customer service Strong organisational skills with excellent attention to detail Proven ability to manage multiple priorities and work effectively in a busy environment Accurate keyboard, data entry and general administration skills Confidence working with computer systems and administrative processes A collaborative approach and willingness to support the wider team Previous experience in a healthcare environment is desirable Ngā mea ka taea e mātou te tuku I a koe | What we can offer you: Competitive Rewards : Attractive remuneration package, relocation allowance, and employee referral bonus scheme. Health & Wellbeing : Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks. Perks & Community : Discounts from a range of partners and the opportunity to join our Employee Network. Ko wai matou | Our Organisation At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do: Care First – We lead with compassion, delivering care that’s deeply human through genuine manaakitanga. Better Together – Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all. Pursue Excellence – We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best. We’re proud to bring together over 4,000 skilled professionals—including 2,000 nurses and anaesthetic technicians—working alongside more than 1,200 specialists, surgeons, anaesthetists, and allied health experts. Together, we’re one of Aotearoa New Zealand’s largest and most trusted healthcare providers. Driven by a strong ‘for purpose’ ethos, we think beyond financial quarters—planning for generations to come. Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion. We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand. Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare. #J-18808-Ljbffr