Posted 26 July, 2026
Ecommerce Customer Experience Specialist - APAC
VF Corporation
Auckland, AUK, NZ
Full Time
Reference: 33f1f7fafc54b39c
Job Description
VF Corporation is seeking an Ecom Customer Service Specialist to support one to two APAC markets. You will handle email, phone, live chat, and platform messages to ensure a smooth purchase journey and trusted post‑sale support. You will analyze friction points, share insights with Sales, Logistics, Marketing, and other teams, and help improve processes, knowledge content, and dashboards for better consumer experience. #J-18808-Ljbffr