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Posted 26 July, 2026

Ecommerce Customer Experience Specialist - APAC

VF Corporation
Auckland, AUK, NZ Full Time
Reference: 33f1f7fafc54b39c

Job Description

VF Corporation is seeking an Ecom Customer Service Specialist to support one to two APAC markets. You will handle email, phone, live chat, and platform messages to ensure a smooth purchase journey and trusted post‑sale support. You will analyze friction points, share insights with Sales, Logistics, Marketing, and other teams, and help improve processes, knowledge content, and dashboards for better consumer experience. #J-18808-Ljbffr

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