Retail Consultant | Aesop Ponsonby | Part Time

Role Purpose As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success. Qualifications Experience operating within a customer service role or environment Effective selling skills and the ability to drive commercial outcomes History of successfully participating in and contributing to a team Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Strong communication and problem‑solving skills Working knowledge of skin care and skin care industry (advantageous) Knowledge of hair care, body care, fragrance and home categories (advantageous) Position Details This is a Part Time role and it operates on an on‑site working pattern. Roster Friday 10.00am - 5.00pm Saturday 10.00am - 4.00pm 12 hours per week Benefits Generous product discount allowance Paid volunteering allowance for all employees Bonus opportunity based on personal and business performance Suite of options to aid development, including complimentary access to LinkedIn Learning, in‑house Product and core skills training and study support opportunities Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options Accessibility and Accommodations The L’Oréal Groupe in Australia & New Zealand is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative. Equal Opportunity & EEO Statement We are an equal opportunity employer, and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF). L’Oréal acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging. #J-18808-Ljbffr