Posted 26 July, 2026
Food & Beverage Retail Host
RealNZ
Queenstown, OTA, NZ
Full Time
Reference: 8495108d49b372be
Job Description
A passion for delivering outstanding customer service Love variety? Join the team that does a little bit of everything. Forget being stuck behind the same counter all day. At Westaways, Walter Peak, no two days are the same. One minute you're crafting coffees, the next you're helping guests find the perfect souvenir, serving delicious food, sharing local recommendations, or welcoming visitors from around the world. We're looking for an energetic Food & Beverage Retail Host to join our friendly team at one of Queenstown's most iconic destinations. If you love people, enjoy keeping busy, and thrive in a role with plenty of variety, this could be the perfect fit for you. The role supports food and beverage service, retail sales, stock control and guest hosting to help deliver an exceptional experience for every guest. What You'll Be Doing Welcoming and hosting guests from around the world Preparing and serving food, coffee and beverages Selling gifts, souvenirs and RealNZ experiences Creating eye‑catching retail displays and keeping the store looking its best Assisting with stock control and merchandising Helping maintain a clean, safe and welcoming environment Supporting your teammates to deliver unforgettable guest experiences What We're Looking For Previous Food & Beverage and/or retail experience A passion for delivering outstanding customer service Great communication skills and a positive, can‑do attitude Someone who enjoys variety and can juggle multiple tasks Barista and/or bar experience is a bonus A Duty Manager's Certificate is a bonus, but not essential What's in it for you? Full‑time role at one of Queenstown's most iconic visitor attractions A unique commute aboard the historic TSS Earnslaw Plenty of variety – no two days are ever the same Work alongside an awesome, supportive team Epical staff perks: Bring a mate and explore RealNZ's adventures – free or at a discount (e.g., whitewater rafting, Te Anau Glowworm Caves, Milford and Doubtful Sound cruises, Rakiura adventures) Additional Details Number of positions: 4 Location: Queenstown Guaranteed hours per fortnight: 60 Employment Type: Permanent, Full Time Hourly rate: $26 – $28 #J-18808-Ljbffr