National Field Manager NZ

Overview Life tastes better with ice creamWith 19,000 expert ice‑cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest ice‑cream company leading the industry. We create iconic ice‑cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice‑cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. Role The Field Manager plays a critical leadership role in driving field execution across the NewZealand ice‑cream business. The role will focus on leading, coaching, and supporting the national team of Territory/Area Managers while also championing new business development by creating a pipeline of new customer acquisition opportunities directly and through their team. A key responsibility will be maintaining effective territory structures and ways of working with other business functions to ensure consistent execution of channel and customer priorities. The Field Manager also uses commercial expertise to guide the Field Team in delivering against growth targets and measuring performance against business objectives. Responsibilities Lead, coach, and manage a national team of nine Area Managers to deliver sales, execution, and customer growth targets across In‑Home (IH) and Out‑Of‑Home (OOH) channels. Develop and implement territory business plans, customer call cycles, and ways of working to ensure consistent execution of channel priorities. Drive new customer acquisition and business development opportunities, fostering a growth‑focused culture across the field team. Oversee field performance through KPIs and dashboards, ensuring delivery against weekly, monthly, and annual targets. Collaborate with CSP (Customer Strategy and Planning) Managers to align field execution with customer strategies, shopper activations, and channel P&L objectives. Support Area Managers in managing multi‑site customer relationships to ensure consistency and a high standard of customer service. Ensure activation of point‑of‑sale materials, expansion of product range, and execution of Perfect Store standards. Support the team on store/branch reviews with key customers and the development of Joint Business Plans to drive sustainable growth. Ensure ROI criteria are met for trade investments and work with ANZ asset team on capital placements. Lead the integration of the field team into a unified ice‑cream field force, supporting both IH and OOH customers effectively. Manage field team KPI’s and performance dashboard to ensure delivery of sales and execution targets (weekly, monthly, annually). Manage third‑party field service provider relationships, contracts, and performance to ensure excellence in merchandising, distributor execution, and point‑of‑sale compliance against agreed KPIs. Qualifications Minimum five years of experience in FMCG field sales, customer account management, or field leadership in a national, multi‑channel environment. Strong leadership and coaching skills with the ability to motivate and develop a high‑performing field team. Strategic thinking and strong commercial acumen, able to translate customer and channel strategies into actionable field plans. Proven experience in managing key customer relationships and supporting teams to build strong store‑level partnerships. Business development skills with a growth mindset and hunter mentality. Deep understanding of in‑store execution standards (e.g., Perfect Store, NPD launches, TDP expansion) and how to drive them through the team. Analytical and performance management skills, able to manage KPIs, dashboards, and performance metrics to track progress and drive accountability. Planning and organisational skills, experience in setting up call cycles, territory structures, and ways of working that improve efficiency and execution. Comfortable working in a fast‑moving, evolving organisation and values collaboration, clarity, and low‑ego ways of working. Benefits Roles with real accountability and visible impact. Freedom to move fast, experiment and challenge how things are done. Continuous learning and development as the business grows. Reward linked to performance and contribution. Clear career progression based on results, working across functions and markets. Equal Opportunity Statement The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples. If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know. #J-18808-Ljbffr