Support Worker - North Shore (Behavioural Support)

About the role We're looking for a strong, resilient Support Worker who can manage complex behavioural needs, help people manage emotions, stay safe, and grow. You'll receive full training and be supported by a solid team. Responsibilities Build independence: help people develop daily living skills such as public transport, cooking, and other life‑skills. Support daily life: personal care routines, medication, and upkeep of their home. Pursue goals and interests: encourage engagement in hobbies and personal objectives. Promote health and wellbeing: support healthy choices and overall wellbeing. Manage complex behaviours: provide calm, consistent support using positive behaviour strategies. Enhance relationships: support and strengthen connections with whānau, colleagues, and the wider community. Qualifications / What you will bring Life experience and a commitment to supporting people with complex behavioural needs. Prior experience in behavioural support beneficial but not essential; full training will be provided. Flexibility to work rostered shifts: days, evenings, sleepovers, and weekends (one weekend a fortnight). Calm nature and confidence to address challenging behaviours. Competent use of computers and tablets. Strong written and verbal communication skills. Physically fit to support community activities, walks, gym programmes, and to keep safe in heightened situations. Full New Zealand driver’s licence. Salary $24.68 – $30.13 per hour, depending on qualifications. Benefits Support towards completion of Level 2, 3, 4 Certificates in Health and Wellbeing. Generous long‑service leave entitlements and insurance benefits after 2 years’ service. ‘Refer a friend’ bonus programme. Free Employee Assistance Programme for health and wellbeing support. EEO Statement IDEA Services is committed to equitable employment and welcomes candidates of all backgrounds. #J-18808-Ljbffr