Technical Product Manager - Unified Comms

Te Haeata/The Opportunity Are you passionate about modern workplace technology and delivering services that enable people to communicate, collaborate, and work effectively? Job Description Te Haeata/The Opportunity Are you passionate about modern workplace technology and delivering services that enable people to communicate, collaborate, and work effectively? The Collaboration & Productivity team is looking for an experienced Technical Product Manager – Unified Communications to lead a talented team responsible for some of the Ministry's most critical digital platforms, including Microsoft 365, Exchange Online, Microsoft Teams, Teams Voice, Email Services, and Unified Communications technologies. This is an exciting leadership opportunity for someone who can combine people leadership, technical understanding, product management, operational excellence, and delivery oversight. You will be responsible for shaping and executing the roadmap for Unified Communications services while ensuring the ongoing reliability, security, and performance of the platforms our staff rely on every day. The role combines strategic planning with operational leadership and requires close collaboration with architects, project teams, vendors, and business stakeholders. Ō Pūkenga/Skills And Experience Experience managing technical teams in a complex enterprise environment. Strong knowledge of Microsoft 365 services, particularly Exchange Online, Microsoft Teams, and Unified Communications platforms. Experience developing and managing product roadmaps and service strategies. Strong stakeholder engagement and vendor management skills. Experience balancing operational support, continuous improvement, and project delivery. Excellent communication skills and the ability to influence at all levels. A customer-focused mindset with a passion for delivering high-quality digital services. Experience working within Agile, product-led, or service management environments Mō Mātou/About Us At Te Tāhū o te Ture - the Ministry of Justice, we are committed to strengthening trust in the law of Aotearoa New Zealand. Our Digital Shared Services Team exists to deliver, manage and maintain the services required for the Ministry to function day to day. These include services that enable websites, information management, task management, recruitment & employment management and finance amongst many others. These services are critical to enabling the Ministry to operate effectively and deliver on its strategy. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. Ngā painga o tēnei wāhi mahi/What's great about working here Benefits We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 4.4 weeks holiday leave flexible work hours where possible an online professional development portal access to a variety of inclusive and proactive networks See our full range of benefits here. With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career. Utu ā-tau/Salary The remuneration band for this role is $128,427 to $165,839 – while the appointing salary will be based on skills and experience. Follow us on LinkedIn #J-18808-Ljbffr