Assistant Restaurant Manager

Cobb & Co Dunedin at the Dunedin Railway Station is seeking a Restaurant & Functions Superstar. This team member will be required to take control of the day-to-day management and develop the functions side of the business.

Job Description

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• Work closely with the Restaurant Manager to ensure the smooth, effective operation of the restaurant . Lead and support front-of-house (FoH) staff during service to maximise sales volumes, profitability, and customer satisfaction.
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• Shift Management : Take full charge of the restaurant during night shifts in the absence of the Restaurant Manager . Conduct daily shift briefings, plan FoH staffing levels to achieve wage KPIs, manage day-to-day labour hours, and oversee the table reservation and seating plans .
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• Service & Quality Control : Maintain the restaurant's ambience (music, lights, temperature) and ensure high standards of service by following the brand's Sequence of Service . Actively interact with customers, anticipate needs, handle complaints promptly, and ensure the consistent, quality delivery of food, beverages, and seating presentations .
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• Restaurant Administration : Complete daily checklists and maintenance requests viaJolt, record product wastage, and manage phone reservations .
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• Compliance & Legal Obligations : Hold a current General Manager's Certificate to fulfil premises liquor licensing obligations . Ensure strict compliance with Liquor Licensing regulations, the Smoke Free Environments Act, and Gaming Room legislative requirements where applicable . Health, Safety & Security : Maintain high hygiene and safety standards across the restaurant, bar, and bathrooms . Act as the Fire Warden during emergencies, understand evacuation procedures, ensure a safe environment for all patrons and staff, and report any incidents or risks on Jolt .
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  Staff Management & Training : Foster a cooperative team environment, maintain high morale, and handle staff disciplinary actions fairly and in line with company regulations . Process leave requests, handle payroll queries, ensure staff adhere to dress standards, and collaborate on training FoH staff using Jolt modules and one-on-one pairing .

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  End of Night Cash-Up : Accurately count and secure the day's cash in the safe, approve timesheets, scan invoices into Dropbox, and monitor/investigate any sales variances, voids, or discounts .

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Requirements:

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• A Tertiary relevant qualification e.g. Hospitality Management, Hotel Management, Food & Beverage Service or similar
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• 6+ months of hospitality experience - ideally a mix of FOH and Kitchen
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• Demonstrable leadership qualities
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• LCQ (or ability to obtain)
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• Excellent interpersonal skills and a genuine ability to make guests feel at home
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• Desire to work in a fast-paced environment
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• Highly self-motivated, trustworthy, with attention to detail
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• Flexibility to work nights and weekends as required
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• Experience with Open Table; Revel; Deputy; TalentLMS; Excel; Marketman an
  \n advantage. Confidence around learning Apps and using Technology
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• Passion for organisation, positive attitude, and an interest in helping grow the business.
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Guaranteed minimum 30 hours. Share bonus scheme once in-house training completed. 50% discount of food and drinks. 20% discount when dining with family/friends.