Posted 26 July, 2026
Head Porter: Lead Guest Services & Concierge Team
Accor
Queenstown, OTA, NZ
Full Time
Reference: 52696f7f0a6bb99d
Job Description
Novotel Queenstown Lakeside is seeking a Head Porter to lead our Porter team, delivering warm, professional guest service across valet, luggage, transport and concierge operations. You will work closely with Front Office leadership to uphold Accor's Heartist culture and drive service excellence. This hands-on leadership role requires coaching, rostering, and maintaining seamless arrivals and departures, with flexibility to handle varied daily tasks in a fast-paced hotel environment. #J-18808-Ljbffr