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Posted 26 July, 2026

Guest Service & Duty Manager -- Lead the Front Office

Accor
Queenstown, OTA, NZ Full Time
Reference: 466b4d19257f3292

Job Description

Mercure Queenstown Resort, part of the Accor group, is seeking a dedicated Guest Service Agent / Duty Manager. You will ensure a seamless guest journey from arrival to departure while supporting front-of-house operations and maintaining hotel standards. A strong focus on service, teamwork, and professional communication is essential. This full-time role requires flexibility to work across shifts, including evenings and weekends, and requires NZ working rights. #J-18808-Ljbffr

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