Food & Beverage Retail Host (Mandarin Speaking)

Use your Mandarin skills to create unforgettable experiences. If you love meeting people from around the world and want a role that's anything but ordinary, this is your opportunity. At Westaways, Walter Peak, you'll help create memorable experiences for guests from across the globe - particularly our growing number of Mandarin‑speaking visitors. One minute you’ll be welcoming guests in Mandarin, the next you’ll be serving coffees, helping visitors find the perfect souvenir, sharing local knowledge, or supporting food and beverage service. We're looking for a friendly and energetic Mandarin Guest Experience Host to join our team at one of Queenstown's most iconic destinations. If you’re passionate about hospitality, enjoy working with people from different cultures, and are fluent in both Mandarin and English, we’d love to hear from you. What you’ll be doing Welcoming and assisting Mandarin‑speaking guests throughout their Walter Peak experience Providing language support and helping guests feel informed, comfortable and cared for Preparing and serving food, coffee and beverages Selling gifts, souvenirs and RealNZ experiences Creating eye‑catching retail displays and keeping the store looking its best Assisting with stock control and merchandising Helping maintain a clean, safe and welcoming environment What we’re looking for Fluent spoken and written Mandarin and English One year of experience in retail Minimum three months experience in hospitality A genuine passion for creating memorable guest experiences Excellent communication skills and confidence engaging with international visitors Someone who enjoys variety and can juggle multiple tasks Barista and/or bar experience is a bonus A Duty Manager’s Certificate is a bonus, but not essential What’s in it for you? Full‑time role at one of Queenstown's most iconic visitor attractions The opportunity to use your language skills every day while meeting guests from around the world Plenty of variety – no two days are ever the same Work alongside an awesome, supportive team Epic staff perks: Bring a mate and explore RealNZ's adventures – either free or at a sweet discount! Think whitewater rafting, Te Anau Glowworm Caves, Milford and Doubtful Sound cruises, and Rakiura adventures. Number of positions: 1 Location: Queenstown Guaranteed hours per fortnight: 60 Employment type: Permanent, Full Time Hourly rate: $26 - $28 #J-18808-Ljbffr