Customer Care Executive

Description: Are you passionate about helping people? Join a supportive team where your attitude matters more than your industry background! Role: Full-time, Permanent Location: Favona, Auckland Environment: Office-based with a fun, hardworking team Training: Full initial and ongoing support provided Why Join the Puretec Family? At Puretec, we create innovative water purification products that genuinely improve lives. We've been a trusted manufacturer since 1989, but we operate with the energy of a modern, positive team. Earn competitive pay that reflects your contribution. Get the support, training, and care you need to succeed. Work in an environment grounded in positivity, humility, and teamwork. Share your ideas and help drive meaningful product changes. We work hard, but we celebrate our wins together! The Role: What You'll Be Doing As the first point of contact for our customers, you will be the "voice of the brand." You don't need to be a water expert yet, we will train you! Handle customer enquiries via inbound calls, emails, and live chat. Manage a diverse range of enquiries across our innovative product lines. Deliver standout service by going the extra mile for every customer. Collaborate with your team to maintain our reputation for excellence. About You We are looking for someone with an exceptional attitude and a passion for helping others. You have recent experience in Customer Service or Sales. You are proficient with PCs and can learn new programs quickly. You may be from a different industry, but you are eager to learn and thrive in a new environment. You have a strong desire to succeed and provide the best possible service. Ready to start your journey with a business that makes a difference? If your skills and attitude match what we're looking for, we want to hear from you! #J-18808-Ljbffr