Job Description
NTT DATA, Inc. is seeking an experienced Managed Services Engineer (L3) to provide proactive incident resolution and high-level support for clients. The role emphasizes cross-functional collaboration, mentoring, and continuous improvement of service quality. Responsibilities include monitoring, problem identification, escalation, field engineering support, and leading major incidents with a focus on meeting SLAs and driving client outcomes. #J-18808-Ljbffr
