Animal Services Officer

Come and make a difference with us At Western Bay of Plenty District Council, everything we do is about making the everyday better — and helping our communities thrive, now and into the future. Western Bay is a District undergoing significant growth and transformation. From planning for future communities to delivering the infrastructure that supports them, we’re focused on getting the fundamentals right — and preparing for what comes next. We’re also focused on our people. At Western Bay, we believe in investing in and empowering our teams to grow, lead, and achieve their goals. Because when our people thrive, our communities do too. If you're motivated by making the everyday better, helping people thrive, and leaving things better than you found them — we’d love to hear from you. The opportunity We are looking for a dedicated career Animal Services Officer to enhance our team! You may come with compliance experience or be someone with all the right qualities and has the ability and desire to learn and excel as an enforcement officer. This role encompasses a wide range of responsibilities, including addressing complaints related to dog attacks and roaming livestock. You'll be tasked with conducting thorough investigations that adhere to strict legal guidelines, as you may occasionally be asked to present evidence in court. The ideal candidate will excel in interacting with a diverse array of individuals, some of whom may present aggressive behaviour or challenging attitudes. It's crucial that you're skilled in managing relationships, navigating conflicts, and resolving disputes with confidence. Confidence around dogs, the ability to stay composed under stress, and a focus on finding solutions are also key attributes for success. Your experience will be supported by innovative individual skills combined with the ability to bond as a team player to ensure the team retains its position as a group of high performing animal service professionals. Great communication and proven conflict resolution skills. The ability to deal with difficult potentially confrontational situations. The ability to make sound decisions which are in the best interests of the community, whilst demonstrating consistency and compliance with legislation. The ability to think on your feet and resolve situations when they arise. An understanding of office systems and associated information technology. Investigation skills, experience with legislation and report writing would be ideal. Preferably at least 1 years' experience in a public facing compliance background. What we offer Five weeks annual leave. A competitive employment package - including subsidised medical insurance. Sick leave on commencement of employment. Learning and development opportunities. Access to wellbeing resources and workplace support. Free onsite parking. Applicants for this position should have NZ residency or a valid NZ work permit. Applications will be reviewed as they are received, and interviews may take place before the closing date. The advertisement may close early if a suitable candidate is appointed. For further information please call Peter Hrstich on 0800 926 732. Want to know who the Western Bay of Plenty District Council is? It's simple. We’re a Council of real people, just like you – and we’re here to make a real difference. Whether it’s reuniting dog owners with their lost pups, asking communities what they think of policies, responding to community emergencies, or designing playgrounds – we’re part of everyday life. In fact we provide nearly 40 services! We work hard every day to make this a great place to live for all. For our whenua. For our communities. For our people. #J-18808-Ljbffr