Advisor - Platform & Product

Asteron Life has been supporting New Zealanders for nearly 150 years. We are here to help customers build bright futures and protect what matters most. We offer a range of personal, business and employee insurance products that can help our customers through just about anything life throws at you. We work with our financial advisers, who provide expert insurance advice and match the right insurance needs to help our customers live life to the fullest, and our strategic partners who provide tools and information so customers can assess their needs and find the cover that’s best suited to them. We value diverse backgrounds and perspectives, foster an inclusive, collaborative and flexible working environment, that will support your professional growth and reward your contribution. The Opportunity There has never been a more important time to be part of the insurance industry, responding to changing customer needs, adapting to regulatory change and facing into social and environmental issues. An exciting opportunity has become available to join our Asteron Life Platform & Product Team on a fixed-term contract until 31 March 2027. In this role, you will contribute to building, delivering and managing market-leading life insurance products and platforms across Asteron Life's channels and product ranges. The role is broad, and our team is awesome. We have big ambitions, while also focusing on getting the basics right. This needs to be something that energises rather than exhausts you. Attention to detail is important in this role, as our promise to customers and compliance with insurer obligations depend on it. The ability to ask good questions, solve problems creatively and think ahead is critical to meeting a broad range of stakeholder needs. How will you make an impact? Manage the development of customer-centric product solutions that deliver market-leading experiences while meeting revenue and profit expectations. Assist in increasing overall customer and adviser satisfaction, including NPS outcomes. Resolve product and platform issues and make recommendations on future developments and direction. Act as a subject matter expert on platform and product matters in support of key stakeholders. Work collaboratively with a wide range of internal and external stakeholders to drive optimal business outcomes. Conduct competitor, market and policy analysis to identify opportunities and emerging trends. Support product enhancements, policy updates and regulatory change initiatives. Prepare recommendations and supporting material for product-related initiatives. About You You may already have experience as a Life Insurance Product Manager. However, if you have experience in ACC or the broader Financial Services industry, along with curiosity and a desire to develop your knowledge and understanding of life insurance products, you\'ll have a strong foundation for success in this role. You enjoy solving problems, asking questions, building relationships and working with others to achieve business outcomes. You\'re comfortable balancing strategic thinking with strong attention to detail and enjoy working in a collaborative, high-performing environment. You'll Bring Minimum 5 years\' experience within the Insurance or Financial Services industry. Proven experience delivering customer-centric products within an insurance or financial services organisation. Experience managing product development lifecycles, product management processes or platforms will be highly regarded. Proven ability to work and contribute within high-performing teams. Excellent interpersonal and relationship management skills. Strong analytical capability, including data manipulation and evaluation, with a focus on improving customer outcomes. Experience in Life Insurance, ACC, Banking, Financial Services, Policy Administration, Claims, Business Analysis or InsurTech environments will be highly regarded. A curious mindset, strong attention to detail and the ability to ask good questions, solve problems creatively and think ahead. Why Join Us? At Asteron Life, we provide a flexible work environment and access to a range of employee benefits that will support you both personally and professionally including: Career pathways, including local and global mobility opportunities. Leading Learning Platforms and support in professional development Medical Plan and Wellbeing Programs Life, Income Protection and Trauma Cover. Accessibility and Checks Before commencing employment in this role, you will need to provide two references, full working rights and complete police and credit checks through an online provider. As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at [email protected]. Privacy Policy Please refer to our Privacy Policy to learn about how we use the information you give us, alternatively you can view the same information by navigating to the page https://www.resolutionlife.com.au/privacy. #J-18808-Ljbffr