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Posted 26 July, 2026

Customer Outcomes Manager - Drive Customer Impact

Westpac New Zealand Ltd
Auckland, AUK, NZ Full Time
Reference: ec1a55f08fd74bc2

Job Description

Westpac New Zealand Ltd is seeking a Customer Outcomes Manager to drive improvements in customer experiences and outcomes across the business. You will lead initiatives, synthesize insights from feedback, complaints, and performance data, and partner with leaders to implement practical solutions that balance customer and regulatory considerations. This role requires strong banking knowledge, stakeholder influence, and comfort working with data to inform decisions. #J-18808-Ljbffr

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