Posted 26 July, 2026
Agency Customer Services Lead -- Coach, Optimize & Grow
New Zealand Media & Entertainment (NZME)
Auckland, AUK, NZ
Full Time
Reference: f9ecd350fe2660f3
Job Description
NZME is seeking a Customer Services Manager – Agency to lead a Sales Support team and enable agency sales success in Auckland. You will coach, develop talent, streamline processes, and champion best practice across CRM and business systems, delivering exceptional service to customers. You’ll partner with stakeholders across the business, drive continuous improvement, manage priorities, and build strong relationships while enabling sales teams to focus on client outcomes. #J-18808-Ljbffr