Deployment Coordinator

Do you take pride in a job well done? Are you passionate about customers and technology? If you have experience in customer service, deployment, coordination, or administration and are known for thinking proactively, this opportunity is for you!

Teletrac Navman is a leading provider of GPS fleet management software, helping businesses improve efficiency, safety, and productivity through innovative technology solutions.

WHAT YOU WILL DO

As a Deployment Coordinator, you will have the unique opportunity to end to end coordinate and execute the successful deployment of Teletrac Navman solutions, ensuring work is delivered accurately, efficiently, and within defined service expectations. You will help us in our mission to solve our customers' problems.

To break it down, your responsibilities will include:

Support the deployment and delivery of Teletrac Navman solutions across relevant regions
Accountable for coordination and execution of installation and service activities within defined expectations
Create and manage work orders, ensuring accuracy of customer, asset, and installation / service requirements
Coordinate scheduling and dispatch of installers, ensuring alignment with availability and job requirements
Track progress and follow up on outstanding or delayed work
Manage rebooking of failed appointments and resolution of scheduling issues
Maintain accurate and timely system updates across relevant platforms
Manage assigned queues, ensuring effective prioritisation and SLA adherence
Communicate with installers, contractors, customers, and internal stakeholders to support job completion
Identify and escalate at-risk or complex jobs where required
Contribute to process improvement by identifying inefficiencies or data issues
Support implementation activities in collaboration with internal teams where required
Maintain clear, professional communication across all stakeholder groups
Assist in maintaining installer schedules and resource planning for standard and complex work
Provide support across On-Demand activities, including case management and parts coordination
Validate completion requirements, including financial and administrative readiness of work orders
Capture and share customer feedback where relevant
Support internal partners where required

ABOUT YOU

At Teletrac Navman, we believe in YOU. We believe in your potential, your ability to learn, grow and make an impact. And we believe in giving you the opportunity, accountability and visibility to do just that.

To be successful in this role, YOU will be equipped with:

Strong customer service and communication skills
High attention to detail with excellent organisational ability
The ability to manage multiple priorities in a fast-paced environment
A proactive, solution-focused mindset and ability to take ownership
Strong time management and prioritisation skills
The ability to build effective relationships with diverse stakeholders
Confidence working independently while contributing to a team
A willingness to learn and adapt in a dynamic environment

Experience with GPS or fleet technology is advantageous, but not essential.

All applicants for this position must be authorised to work in New Zealand.

The budget range for this role is NZD $50K-65K

WHAT'S IN IT FOR YOU

Teletrac Navman is a diverse business with an open and inclusive culture, where you can grow your career through mentoring, training, and development opportunities. We value our people and support their wellbeing both inside and outside of work.

You will also enjoy:

Hybrid working flexibility.
Fully subsidised Southern Cross Wellbeing One, Day to day, vision and dental for all employees.
Southern Cross Family Discount.
KiwiSaver Contributions.
Career development and internal mobility opportunities.
Access to learning and development programs.
A supportive, collaborative team environment.
Employee Assistance Program (EAP) for wellbeing support.

All applicants for this position must be authorised to work in New Zealand.

The budget range for this role is NZD $50K-65K

WHO IS TELETRAC NAVMAN

Teletrac Navman's goal is to empower the industries that transform and sustain our futures with simple and intelligent solutions that enhance the efficiency, safety, and sustainability of their operation. As a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight.

Teletrac Navman manages more than 700,000 vehicles and assets around the world. The company operates globally, with offices worldwide and headquarters in Northbrook IL. For more information visit teletracnavman.com.

Teletrac Navman is a Vontier company.

WHO IS VONTIER
Vontier(NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity,automationand multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let's power the way the world moves!