Director Review and Improvement Schools (Quality Assurance and Reporting)

This is a permanent leadership role responsible for providing strategic leadership and oversight of ERO's School review and reporting functions. Reporting to the Deputy Chief Executive Review and Improvement Schools, you will lead national review activity across English medium School reviews. You will set direction, priorities, and quality standards for school review and reporting functions, ensuring review activity is aligned with ERO's strategic objectives and government policy. This includes overseeing review methodologies, frameworks, and processes, managing risk and escalations, and supporting consistent, evidence-based decision-making. Working closely with internal teams and external stakeholders—including the Ministry of Education, sector organisations, and other key agencies—you will help ensure ERO's review, assurance, reporting, complaints, and guidance functions are well coordinated. You will lead and support review managers and teams to deliver high-quality outcomes that promote safe, effective, and equitable learning services for children and youth. The key focus over the next 6-12 months will be strengthening national consistency across School reviews and reporting practice, embedding quality assurance and risk management approaches, and supporting system changes associated with wider education sector reforms.

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• Senior leadership experience in education, evaluation, assurance, or regulatory settings
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• Experience leading review, assurance, or quality functions in complex environments
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• Strong knowledge of evaluation theory, review practice, and quality improvement approaches
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• Ability to set direction, priorities, and standards across national teams
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• Proven capability to lead, develop, and support managers and high-performing teams
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• Sound judgement in managing risk, escalations, and sensitive review matters
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• Experience building trusted relationships across agencies, sector groups, and stakeholders
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• Ability to use evidence, analysis, and judgement to support effective decision-making
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• Clear and confident communication with senior leaders, teams, and external partners
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• Understanding of Te Tiriti o Waitangi and its implications for ERO's work
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Te Tari Arotake Mātauranga | Education Review Office (ERO) is the government's education evaluation agency - we inform and facilitate improvement in early learning services, schools and kura. We promote a stronger, more equitable education system. We believe equity and excellence in outcomes is possible for all learners when the mahi centres on the child, the heart of the matter - Ko te tamaiti te pūtake o te kaupapa.

We are truly committed to diversity, inclusion and lifting our cultural capability.

You must have the right to live and work in Aotearoa New Zealand. Background and various pre-employment checks are part of our recruitment process.