Future Skills & Capability Lead

At ASB, we’re focused on building the skills and capability our people need — not just for today, but for the future. As we undertake our most significant transformation yet within our Customer Core Modernisation (CCM) programme, being “future-ready” is critical to our success. We’re looking for a Future Skills & Capability Lead to shape and deliver CCM’s future skills strategy, helping our people stay ahead of emerging trends and transformation demands. You’ll be our strategic connector - the bridge between CCM’s capability needs and our enterprise learning, engineering, and workforce partners. You’ll translate complex future trends into practical, targeted learning interventions that ensure our people are ready for whatever comes next. Mō te tūranga | About the role This role is responsible for defining what “future-ready” looks like for CCM and translating emerging trends such as AI, automation and platform change into practical capability and learning interventions. You’ll act as a strategic knowledge broker, connecting CCM’s capability needs with enterprise learning, engineering and workforce partners, while ensuring future skills insights are embedded into workforce planning. Day to day, you’ll be involved in tasks such as: Designing and building CCM’s future skills framework from the ground up, translating trends like AI and platform changes into clear capability requirements. Figuring out what skills we have today, identifying the gaps, and designing scalable, practical learning pathways to get us where we need to be. Acting as a strategic knowledge broker. We are building a culture of collaboration over competition; you’ll partner across enterprise capability teams and the People Workstream to ensure our strategy is coherent and connected. Acting as a trusted advisor to senior leaders, translating complex capability data into clear insights that mitigate risk and inform our strategic workforce planning and staying ahead of emerging skills, tools and learning methodologies We know that great people come from diverse backgrounds. You don’t need to tick every single box, but here’s what will help you thrive in this role: A forward-looking mindset: You have experience in future skills strategy, workforce transformation, or organisational development, and you know how to turn complex trends into practical learning designs. Data-driven storytelling: You can interpret capability and skills gap data and translate those findings into compelling narratives for technical, business, and executive audiences. The ability to influence and connect: You are a natural collaborator who builds trust quickly. You are comfortable influencing senior leaders and enterprise teams without needing formal authority. Comfort in the grey: You thrive in ambiguity and fast-paced change. You aren’t looking for a pre-written manual; you want to write it yourself. He aha tā mātou | What can we offer Get the work-life equation right. We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment. What's important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle. Bring your whole self to work every day. Whether you're into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead. The whole "one step ahead" thing applies to you, too. With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office. To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team. #J-18808-Ljbffr