Posted 28 July, 2026
Hybrid Banking Experience Specialist - Customer Care
Kiwibank
Lower Hutt, WGN, NZ
Full Time
Reference: 2f5ad0170cc003ad
Job Description
Kiwibank in Lower Hutt offers a role in its Contact Centre with a flexible hybrid work arrangement. You will engage with 50-60 customers daily via Phone and Securemail, helping them with banking solutions and onboarding, including account setup, credit card applications, and investment opportunities. Success requires handling high-volume interactions, learning new systems, and guiding customers through fraud and financial hardship with care, while referring to product partners when needed. #J-18808-Ljbffr