Service Supervisor - Feisst Electrical - Hamilton

Service Supervisor | Feisst Electrical | Hamilton Feisst Electrical (FEL) is looking for a hands-on Service Supervisor to lead our Service and Maintenance team in Hamilton. This is a newly created role for someone who\'s just as comfortable on the tools as they are running a schedule, chasing a quote, or coaching an electrician through a tricky job. Reporting directly to the General Manager, you\'ll take full ownership of the day-to-day running of our service operation — supervising the team in the field, generating quotes, managing scheduling and job allocation, and making sure our clients get the quality and reliability FEL is known for. About The Role Supervise and support our service and maintenance electricians in their day-to-day work Generate and review quotations for clients Own scheduling, job allocation, and daily workflow management Provide technical guidance and field support, attending site as required Drive quality workmanship and reduce call-backs Monitor health and safety compliance across the team Ensure accurate job records, documentation, and job completion Build strong relationships with our customers and suppliers Help deliver profitable and efficient service operations About You Relevant trade experience in the electrical industry Proven experience supervising or leading a small team in a service or field environment Strong technical knowledge, with the ability to coach and support others Great communication and customer relationship skills A current Site Safe certification Computer literate, with confidence using job management software Strong planning, organisational, and record-keeping skills A proactive, no-fuss approach and a genuine team-first attitude Why FEL? Feisst Electrical is part of a growing family of specialised businesses built on investing in our people and doing right by our clients. Honouring the past, inspiring the future, our values run through everything we do — Expertise (do what\'s right, do what\'s safe), Integrity (deliver the promise), and Relationships (own it) — backed by a genuine focus on health, safety, and wellbeing. This is a great opportunity for an experienced electrician or service-focused leader who wants more ownership, more variety, and a direct line to the General Manager — without stepping away from the trade. Ready to lead the team? #J-18808-Ljbffr