Key Account Manager

• Drive impactful change for a nationally significant service
• Manage a key account and work collaboratively to drive results
• Meaningful work in a pivotal role

Ko wai matau | Who we are

Enable New Zealand is a Crown-owned entity on a mission; to support disabled people and their whanau to live everyday lives in their communities. We do this by effectively managing access to equipment, modifications and information services for disabled people and their whanau on behalf of Disability Support Services (DSS) - Ministry of Social Development (MSD) and the Accident Compensation Corporation (ACC).

With our head office centrally located in Palmerston North, we deliver services to thousands of New Zealanders each year as Aotearoa's largest disability equipment provider.

Mo tenei turanga mahi | About this role

This is a pivotal role where you'll be the single point of contact for managing contracted partnerships with key stakeholders/funders. You'll lead the account management, and stakeholder-specific business development activities, foster long-term relationships, and align contract outcomes with our organisational goals.

By leveraging your expertise, you'll create robust continuous improvement plans, ensure contract compliance, and provide market intelligence that drives strategic decisions. Your work will directly contribute to enhancing Enable New Zealand's services and value proposition.

Nga mahi haepapa | Role responsibilities

• Build and maintain strong relationships with stakeholders to drive shared goals.
• Develop innovative service delivery models and co-design solutions with stakeholders.
• Ensure contract compliance, negotiate renewals, and mitigate risks effectively.
• Use market insights to identify opportunities and inform strategic planning.
• Promote Enable New Zealand as a trusted and leading provider in the sector.
• Identify mutually beneficial business development opportunities.
• Support cross-functional and collaborative service delivery

Nga pukenga me nga wheako | What you'll bring

To be successful in this role, you will have:

• Proven experience in account management, relationship building, stakeholder engagement, and driving results.
• Strong problem-solving ability with a track record of developing innovative solutions.
• Strong presentation and reporting skills.
• A passion for working collaboratively with diverse teams and stakeholders.

At Enable New Zealand, you'll be part of a purpose-driven organisation that values collaboration, innovation, and making a difference. This role offers the chance to shape your own path, contribute to meaningful outcomes, and work alongside a supportive team.

Enable New Zealand is an equal-opportunity employer and encourages applications from people of all backgrounds, including those living with disability.

To learn more about the role itself, you can view the job description on BambooHR. To learn more about who we are and what we do, visit the Enable New Zealand website.

Please note: You must be a NZ Resident or hold a valid NZ work visa to apply.