Medical Receptionist - Greenlane

We are currently seeking an experienced and compassionate Medical Receptionist to join a busy mental health service in a temporary full-time role. This position is Monday to Friday, starting 13th July for 4-6 weeks and possibly longer.

This role would suit someone who is professional, empathetic, and confident supporting patients within a mental health environment. Strong communication skills and a calm, caring approach are essential.

About the Role

As the first point of contact for patients and visitors, you will play a key role in creating a welcoming and supportive clinic environment while ensuring the smooth day-to-day running of reception and administration functions.

Key Responsibilities

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• Meeting and greeting patients attending clinic appointments
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• Booking follow-up appointments and managing schedules
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• Handling incoming phone calls and patient enquiries
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• Identifying and escalating urgent calls to the appropriate clinical staff
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• Providing administrative support to the wider team
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• Maintaining accurate patient records and confidentiality
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• Assisting with general reception and office duties
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About You

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• Previous medical reception or healthcare administration experience preferred
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• Comfortable working within the mental health sector
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• Empathetic, patient-focused, and professional communication style
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• Strong organisational and multitasking skills
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• Ability to remain calm and professional in sensitive situations
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• High level of confidentiality and attention to detail
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• Available to start ASAP and commit to a temporary assignment
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What’s on Offer

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• Full-time hours, Monday to Friday
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• Supportive team environment
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• Opportunity to make a positive difference within the healthcare sector
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• Immediate start available
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If you are an experienced receptionist who enjoys helping people and thrives in a caring healthcare environment, we would love to hear from you.