Senior Product Manager

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Worker Type: Permanent

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Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

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We have an exciting opportunity for a Senior Product Manager to join our Home Lending Product team. You’ll ensure products, policies, and processes are safe, compliant, and fit for purpose, while delivering strong customer and commercial outcomes. As a subject matter expert in product and risk, you’ll drive performance, identify emerging issues, and lead product remediation activities to strengthen our control environment and long‑term product sustainability.

Mō te Tūranga | About the Role\n

We spoke with the Head of Home Lending Product, and they let us know the following about the role:

What are 5 day to day tasks the person in this role will complete?\n

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• Drive product performance by monitoring metrics and ensuring products remain fit for purpose.
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• Identify emerging risks and lead actions to strengthen the control environment.
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• Lead remediation activity to resolve issues and deliver positive customer outcomes.
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• Review and enhance product processes to ensure ongoing compliance and effectiveness.
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• Lead and develop the team, building capability and a strong, values‑led culture.
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What attributes will this person display in order to be successful in this role?\n

We are looking for someone with strong critical thinking and problem‑solving capability, as well as a sharp eye for risk. You can identify issues early and take proactive action.

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You will also bring:

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• Strong judgement, balancing regulatory requirements with customer and commercial outcomes.
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• Excellent communication and stakeholder management skills.
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• A collaborative mindset, with the ability to work across teams to deliver results.
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• High attention to detail, with a focus on accuracy and quality.
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• Resilience and the ability to perform under pressure in a complex environment.
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• A people leadership mindset, with a passion for developing others and building strong team culture.
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What is your management style?\n

I lead with a high‑trust, transparent approach—empowering people to take ownership while providing clear direction and support. I’m focused on building a strong, accountable team culture and developing capability to achieve the best outcomes for our customers.

What is the most exciting thing about this opportunity?\n

This role offers the opportunity to shape the future of home lending by driving better, safer outcomes for our customers. You’ll play a key part in strengthening product performance and risk practices, while leading meaningful work that makes a real impact across the business.

What is the most challenging thing about this opportunity?\n

Balancing the delivery of outcomes at pace while navigating complex risk, compliance, and product considerations. The role requires strong judgement to manage competing priorities, respond to emerging issues, and drive timely remediation without compromising customer outcomes.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand\n

Please note applications close Sunday 2 August 2026.

Ehara taku toa i te toa takitahi, engari he toa takitini\n

Success is not the work of an individual, but the work of many.

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Closing Date: 02 August 2026

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Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.

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Welcome to BNZ Careers!

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We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

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