Activities Operator

Full Time Application Closes 14 Aug 2026 Bay of Plenty - Rotorua Customer Service Representative FULL-TIME* At Skyline Rotorua, we're searching for energetic, customer-focused team members to join our Activities Team. You'll have the opportunity to work across a variety of our world-class attractions and guest experience areas, creating unforgettable memories for visitors from around New Zealand and the world. Depending on your skills, experience, and operational needs, you may work across one or more of the following areas: Luge Operations Zipline Guiding Gondola Operations Mountain Bike Patrol Guest Services, Ticketing & Photography Please note that some areas, such as Mountain Bike Patrol, require specific skills and experience. Intermediate mountain biking ability is essential, and a Pre-Hospital Emergency Care (PHEC) qualification is highly desirable. Whether you're assisting guests on our iconic Luge tracks, delivering exceptional service at our ticketing counters, helping operate our state-of-the-art Gondola, supporting mountain bikers on our trails, or guiding adventurous visitors through our Zipline experience, you'll play an important role in sharing real fun with the world. These roles are hands-on and primarily outdoors, including rostered shifts largely over weekends, school holidays & public holidays. The perfect candidate will have an energetic attitude and excellent communication skills; a passion for providing a memorable guest experience and a genuine interest in working in the tourism industry; a desire to work with a fun, diverse team; and a strong customer focus and commitment to delivering exceptional service. Previous experience in tourism, customer service, outdoor recreation, guiding, or operational roles is advantageous but not essential. Full training will be provided. Join Our Team No two days are ever the same at Skyline. We’re always aiming to share real fun with the world and make people smile. Our team thrives on meaningful connections with our customers, our community, and with each other. We relish the opportunity to share new skills in a unique and exciting working environment leading to career pathways that go way beyond industry norms. We work a little differently at Skyline and we can’t wait to show you how. This Role Offers A fun, diverse working environment including free gondola and luge rides for family and friends Free staff lunches and discounted meals Opportunities to cross train with different departments onsite Please only apply if you have the right to legally work in New Zealand. Safety is a high priority in our working environment. All candidates must agree to comply with the company's health and safety procedures which includes random drug and alcohol testing. #J-18808-Ljbffr